PRIVACY

Last updated: November 13, 2025 in Quebec

 

At Label Mariage, we place great importance on protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our transactional website, including the purchase of products, services, and online tickets.
This policy complies with the Act to modernize legislative provisions as regards the protection of personal information (Law 25) as well as applicable laws in Quebec and Canada.

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1. Person Responsible for the Protection of Personal Information

In accordance with Law 25, Label Mariage designates a person responsible for ensuring compliance with privacy practices:

Person Responsible for the Protection of Personal Information
Email: info@labelmariage.com
Address: 120 rue Godbout, Québec (QC) G1L 1T9

Any question or request regarding your personal information must be addressed to this person.

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2. Personal Information Collected

We collect only the information necessary to provide our services. Data may be collected when you:

• purchase a product or ticket
• fill out a contact form
• book a service
• create an account (if applicable)
• subscribe to a newsletter
• browse the site (technical data)

The information we may collect includes:
• first and last name
• email address
• phone number
• mailing address (for purchases)
• payment information (securely processed by an external provider)
• browsing data (IP address, pages viewed, cookies, device used)
• any information voluntarily submitted through a form

We do not collect sensitive information unless required by law and with your explicit consent.

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3. Use of Personal Information

The collected information is used solely for the following purposes:

• processing and managing your orders, reservations, or ticket purchases
• sending confirmations, invoices, and communications related to your purchases
• responding to your questions and requests
• managing your user account (if applicable)
• sending marketing communications if you have consented
• improving our services and your browsing experience
• complying with our legal obligations

We use your information only for the purposes for which it was collected, unless you consent otherwise or the law permits it.

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4. Disclosure to Third Parties

We may share certain personal information with third parties when necessary to provide our services, including:

• secure payment platforms
• ticketing or booking tools
• web hosting services (Wix)
• marketing or web analytics providers (e.g., Google Analytics)

These third parties are contractually obligated to protect your information under high confidentiality standards.

Label Mariage does not sell, rent, or exchange your personal information.

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5. Retention and Destruction of Information

We retain personal information only for the time needed to fulfill the purposes for which it was collected, or to meet our legal obligations (e.g., retention of accounting records).

When the information is no longer required, it is securely destroyed or anonymized in accordance with industry best practices.

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6. Security

We take reasonable technical and organizational measures to protect your information against:

• loss
• theft
• unauthorized access
• disclosure
• misuse
• unauthorized modification

However, no method of transmission or storage is completely secure.

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7. Cookies and Analytics Tools

The Site uses cookies via Wix and, where applicable, tools such as Google Analytics to:

• improve your browsing experience
• analyze Site usage
• personalize content
• support essential functionalities (login, cart, ticketing)

You may configure your browser to block cookies or receive a notification when they are used.

Wix’s cookie policy is available here:
https://fr.wix.com/about/cookie-policy

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8. Your Rights (Law 25)

You have the following rights regarding your personal information:

• right of access
• right of rectification
• right to withdraw consent
• right to cease dissemination and de-indexation (right to be forgotten, where applicable)
• right to information about the use and disclosure of your data

All requests will be handled within the time limits prescribed by law.
The person responsible may request proof of identity to ensure the security of your data.

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9. Privacy Incident

In the event of an incident involving a serious risk of harm (loss, theft, unauthorized access, etc.):

• we will immediately take steps to minimize the impact
• we will notify affected individuals
• we will report the incident to the Commission d’accès à l’information du Québec when required

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10. External Links

The Site may contain links to external websites. We are not responsible for the content or privacy practices of these sites.
We encourage you to review their policies before providing any personal information.

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11. Changes to This Policy

We may update this Privacy Policy at any time. The most recent version will always be displayed on this page with the update date. We encourage you to review it regularly.

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12. Contact

For any questions, requests, or to exercise your rights:

Label Mariage
info@labelmariage.com
120 rue Godbout
Québec (QC) G1L 1T9